@vicmgs117 wrote:
Following the above instructions, I cannot talk to a specialist through the online help chat no matter what question I ask.
I clearly filed my 2019 taxes with TurboTax online and cannot access my old returns. Seems like I'm just been heavily jerked around here. How is it so hard to get some actual help to access something I paid for?
See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991
Or -
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Or -
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Or -
Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)
Or -
On every TurboTax web page, including this one, scroll down to the bottom of the page and click on Contact Us
