Are you using the Online version or the Desktop program? If you are using Desktop you might need to update the program. If you entered the extension payment but it doesn't show up in the right place Contact Customer Service
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
