We cannot tell from your post whether you used online software or desktop software. If you used desktop (the CD/download) you do not have the option to upgrade to "Live". Only users of online TurboTax can use "Live". And another word of caution---do not complicate your life and confuse the IRS and delay your refund by trying to amend again while they are still working on processing your Form 1040X. It is never a good idea to put two returns into the system at the same time. That will create a mess that could take a very long time to sort out.
Before you try to do anything else, wait for your amended return to be fully processed.
Even during “normal” times it takes about four months for the IRS to process an amended return. During the pandemic and due to the severe backlog at the IRS it is taking much longer—six months or more for many amended returns. Do not expect quick results from amending. When the IRS issues a refund for an amended return it will be by check. They do not make direct deposits for refunds for amended returns. You can watch for information here:
https://www.irs.gov/Filing/Individuals/Amended-Returns-(Form-1040-X)/Wheres-My-Amended-Return-1
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
