You are posting from online Deluxe Live which provides live help from a CPA. The time to downgrade or switch to a less expensive version is BEFORE you e-file the return----just like when you order and eat a steak at a restaurant and later on wish you had just ordered a burger. But you can have that discussion with customer support.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
