It sounds like you may not have completed the e-file process if the IRS has no record of your tax return and your credit card was never charged.
If you successfully e-filed with TurboTax, we would have sent an email (and text message, if you opted in) telling you that your tax return was transmitted and another message telling you that your tax return was accepted. You can check by looking at your online account.
- Sign into TurboTax and click Tax Home on the left.
- Scroll down to Your tax returns & documents
- Click on 2019. If it does not say Accepted, then you either e-filed and was rejected or you never finished the process.
The IRS will probably charge penalty and interest. After you get the bill, you can call the IRS up and request First Time Penalty Abatement.
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