JeanneLO
Intuit Alumni

After you file

TurboTax does not receive updates on your refund status after your tax return has been accepted by the IRS.

 

Please see this information from our expert @ToddL99 on why your tax return refund may be delayed: Refund Delay.

 

The IRS is working on backlogs and both the EIC and Recovery Rebate can add to your processing time. See this about refund timing: Refund Timing

 

When calling the IRS as suggested it is best to call early in the morning and not on Monday or Tuesday. Call the IRS at (800) 829-1040, Monday through Friday, 7:00 a.m. - 7:00 p.m. your local time.

 

Here are some tips when contacting the IRS:

  • First choose your language
  • Then do not choose the first choice regarding REFUND, or it will send you to an automated phone line.
  • Instead, press 2 for personal income tax questions.
  • Then press 1 for form, tax history, or payment.  
  • Then press 3 for all other questions.
  • Then press 2 for all other questions to be transferred to an agent

Please see this TurboTax FAQ on what to have ready before you contact the IRS: What do I need if I call the IRS?

@Genosky

 

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