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After you file
If you need to report the card lost or stolen follow these steps for your Turbo Visa Debit Card call toll-free at (888) 285-4169:
- Listen to the recording (you cannot skip it)
- Press 2 to continue using the automated system.
- The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these).
- The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1.
- Follow the prompts to report the lost/stolen card and request a replacement.
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‎April 3, 2021
9:29 AM