@mara-41
Please do not post personal information on this public forum, we have removed it for your security.
Were you notified that your tax return was accepted by the IRS last year? If your Turbo Visa Debit card was never credited with your refund you will need to contact the IRS at 1-800-829-1040. We don't have information about your refund on this public forum. Here are some tips to reach someone at the IRS:
- First choose your language.
- Then do not choose the first choice regarding REFUND, or it will send you to an automated phone line.
- Instead, press 2 for personal income tax questions.
- Then press 1 for form, tax history, or payment.
- Then press 3 for all other questions.
- Then press 2 for all other questions to be transferred to an agent
Also this TurboTax FAQ lets you know what to have ready before you contact the IRS: What do I need if I contact the IRS?
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