After you file

No, you are not understanding me.  You will get the full federal refund.  Ignore the app.  The state tax due is not being deducted from anything.   Wait and see what gets deposited.  Check your actual tax return refund 1040 line 38a.  Does it show the right federal refund?

 

You can ask Turbo Tax,

Contact Customer Service
5am-9pm Pacific Time
7 days a week
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632