You may want to try to completely log out of TurboTax and then clear out your browser's cache and delete the cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly.
Please see the following TurboTax FAQs to assist with this:
If you continue to have issues please see the link below to contact one of our TurboTax representatives so that they can help you troubleshoot:
What is the TurboTax phone number?
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
