Have you checked your recycling bin by searching .tax2019 file?
Please click the link for your version of TurboTax to learn more:
Transfer last year's return to 2020 TurboTax for Windows
How do I transfer last year's return into TurboTax Online?
How do I transfer last year's return into the 2020 TurboTax for Mac software?
If you still continue to have the same problem, please click the link to contact TurboTax customer support.
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