@Hcain711
Unfortunately, we are unable to assist with the Turbo Prepaid Visa in this forum. You will need to call customer service. The correct number is listed on the contact us page. The initial post on this thread is very old.
Please see this TurboTax FAQ for information regarding closing your account and requesting a check be mailed to you: Getting your second stimulus payment on a Turbo Visa Debit Card?
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