JeanneLO
Expert Alumni

After you file

@1362011

 

Please contact the IRS if you never received your refund for the tax year of 2019. Individuals can call the IRS at (800) 829-1040, Monday through Friday, 7:00 a.m. - 7:00 p.m. your local time.

 

Here are some tips when contacting the IRS:

  • First choose your language
  • Then do not choose the first choice regarding REFUND, or it will send you to an automated phone line.
  • Instead, press 2 for personal income tax questions.
  • Then press 1 for form, tax history, or payment.  
  • Then press 3 for all other questions.
  • Then press 2 for all other questions to be transferred to an agent

Please see this TurboTax FAQ on what to have ready before you contact the IRS: What do I need if I call the IRS?

If you need to inquire about a state refund please contact your state Department of Revenue.

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