No one in the user forum can see your tax return so we cannot tell you why you have no refund. Did you enter taxable income with tax withheld? What income did you enter? Did you double check all of the amounts you entered?
And...
You are posting from TurboTax Live. You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 5 p.m. Pacific time Monday- Friday
https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live
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