If it says Printed you might not have filed the original first return. Then if you mailed in an Amended 1040X the IRS will be confused and probably send it back to you.
Did you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button?
You can check your original efile status here
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.
if you never finished filing the first retun you need to delete the amended return and try filing again. Why did you amend? If your original return wasn't filed or it rejected you can just fix it and resend it.
How to delete an Amended return in the Online version
https://ttlc.intuit.com/community/amending/help/how-do-i-cancel-or-undo-an-amended-return-in-turbota...
