For any assistance with your Turbo Prepaid Visa, please click here to contact customer service. 

Mines not working either. I called custom service but didn't get a answer. 

Customer service not answering any calls..

Please try and call again later. Lines may be very busy right now with people checking to see if their stimulus check has been deposited on their Turbo Card. Call (888) 285-4169. Do not choose option 2. The recording will repeat a few times, but then you will get more options. 

That number isn’t even working right now either. Can’t log in online can’t log in on app and the customer service number isn’t even working. No ring. Just says call failed. 

The app has not been working for a couple of days! I tried to call as well but hangs up because of “unprecedented amount of calls”. I want to get a hold of someone!

This bs  i cant call use app

Due to unprecedented traffic you may experience some delays on the site or phone line. You can check the status of your payment through the IRS Get my Payment site.

Why is the app not working? I have money in my account and I’m feeling really nervous about not being able to get into it! This is what I get when I try to login 

Please see the Customer Support phone number below for further assistance:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/