To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169.
Ignore the prompt asking for your card number. Choose #1 for lost, stolen, or cards never received, then choose #1 again, enter SS# if prompted and continue following the instructions.
Check the address we have for you, update your address, or have a new card sent to you if it's been longer than 10 business days.
https://ttlc.intuit.com/community/refunds/help/how-to-get-your-tax-refund-on-a-turbo-prepaid-visa-ca...
Please see the TurboTax FAQ below for more information on the Turbo Card.
https://turbodebitcard.intuit.com/help-faq-s
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