@hollowayari-ah wrote:
I have done that already and a few days ago they added an automatic message saying that you can't get a live person now.
I am obviously not going to get any help here . And none of you seem to care at all. I will remember this next year and from this point forward will no longer use your services. My parents and family encouraged me to contact you all for help. They always use your services too. I need to tell them they were wrong. TurboTax doesn't care about it's users
I'm sorry, but as I said above, only the IRS or IRS Taxpayer Advocate Service can help you with your issue. They are the ones that are working on your return. These are unusual times due to the Coronavirus. Everyone is having difficulty reaching the IRS. If you can't reach anyone at the IRS, try the Taxpayer Advocate Service. The shaded box on that page at the link I provided says your state local office may still be taking calls.
This is mainly a user community forum, but you are welcome to phone TurboTax Support when they open in 40 minutes and discuss your issue with them if you need confirmation.
Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
