@Karidsutton, if you are trying to get a live representative on the line from the IRS, you can try this workaround.
Please call 1 (800) 829-1040 and follow the prompts below.
Press 1
Listen to the recording, then press 2
Press 1
Press 3
Press 2
Enter your social security number
Press 1
Press 1 to confirm the entry is correct
Next, please allow the menu options to be played but do not choose any of them. The recording will then say, "If you have not heard your topic, please hold." Afterward, the recording will say, "if you owe money and agree with the amount you owe, press 1", but do not press anything. The system will again say, "please hold." Then you will be transferred to a representative.
Please click here for more details and information on how to prepare for a call to the IRS.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
