@hapjak3232 The TurboTax fee is for the preparation of your tax return. Once you submit your return and it is accepted by the IRS (or your state), all processing and updates are taken over by them.
The IRS generally issues federal refunds within 21 days. If it's been over 21 days since your return was accepted, you will need to call the IRS directly to inquire about the status of your refund. Go here for steps to reach a live IRS agent when you call.
If you owe federal taxes and set up direct debit, you can’t change your payment date in TurboTax after your return has been accepted but you can cancel it and make other payment arrangements with the IRS. Refer to the following TurboTax FAQ for additional information and instructions: How do I change my payment date?
If you owe state taxes and set up direct debit, you can get the latest on tax deadlines and guidance for your state on the following page: Is the Tax Deadline Delayed? What to Know About Coronavirus (COVID-19) and Your Taxes
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