@57LeaHcim19 wrote:
Hello
I filed my taxes and saved it before I e-filed. Now I can no longer find my taxes when I go back on line to look and print them. I also filed taxes for someone else and saved them to my computer and was getting ready to e-file them also (3/13/20). I can no longer find these taxes either. I have never had this to happen. Now I have no record of these taxes. When I log in, all it does is take me to the screen to begin a new tax.
Do you keep a copy of taxes that are done on Turbotax? I don't want to do these taxes all over again. Can a Turbotax Tec respong?
If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.
By default all saved tax data files and saved PDF's are in the Documents directory and in the TurboTax folder. If there are no files in the TurboTax folder then search your hard drive for the tax files with a file extension of .tax*. If a Windows based PC also look in the Recycle Bin, One Drive, USB Drives or Network Drives.
