We can't help you cancel the card on this forum that would have to be done through Turbo Visa Debit Card. Now, if you do want to try and change your refund method and the IRS has not approved your refund you can contact them to request a paper check be mailed to you. Call the IRS at 1-800-829-1040 and see if they will delete the bank account information for you, they are then required to mail you a paper check.
Here are some tips when contacting the IRS (expect long hold times and you may not get through at the first attempt):
- First choose your language.
- Then do not choose the first choice regarding REFUND, or it will send you to an automated phone line.
- Instead, press 2 for personal income tax questions.
- Then press 1 for form, tax history, or payment.
- Then press 3 for all other questions.
- Then press 2 for all other questions to be transferred to an agent
Also this TurboTax FAQ lets you know what to have ready before you contact the IRS: https://ttlc.intuit.com/community/irs/help/what-do-i-need-if-i-call-the-irs/00/27378
If you need to inquire about a state refund please contact your state Department of Revenue.
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