@Juliet1 and @casey-musser
If you need assistance speaking with someone at the IRS about your tax return refund that is not showing on Where's My Refund please see this:
You may contact the IRS at 1-800-829-1040 please see this website article from the IRS on contact hours: https://www.irs.gov/help/telephone-assistance.
Here are some tips when contacting the IRS:
- First choose your language.
- Then do not choose the first choice regarding REFUND, or it will send you to an automated phone line.
- Instead, press 2 for personal income tax questions.
- Then press 1 for form, tax history, or payment.
- Then press 3 for all other questions.
- Then press 2 for all other questions to be transferred to an agent
Please see this TurboTax FAQ on what to have ready before you contact the IRS: https://ttlc.intuit.com/community/irs/help/what-do-i-need-if-i-call-the-irs/00/27378
If you need to inquire about a state refund please contact your state Department of Revenue.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
