@angelicac2
Your Turbo Visa Debit Card should have arrived within 5-10 business days from the date your signed up for it. (Remember: Saturday, Sunday, and official holidays don't count as business days). If you think your card should have arrived by now, please visit TurboDebitCard.com or call us toll-free at (888) 285-4169 to check the address we have for you, update your address, or have a new card sent to you if it's been longer than 10 business days.
Also, the time frame for receiving your refund on the Turbo Visa Debit card is the same as the standard turnaround time for directly deposited returns. Per the IRS, most refunds are received within 21 days from the time a return has been accepted (received). For the most up-to-date information regarding the status of your tax return and a specific date of when to expect your refund, please visit the IRS Where's My Refund? site.
Please also see When will my refund be deposited to my Turbo® Visa® Debit Card? for more information.
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