Your refund will not be sent to TurboTax. If the bank rejected the deposit for some reason, like routing or account numbers were incorrect or the name on the refund did not match the name on the account, then the bank will send it back to the IRS and they will issue a paper check which will be mailed to the address provided on the return.
If you choose to have your TurboTax fee taken from your refund, that refund will be handled by Santa Barbara Tax Products Group (SBTPG) A Greendot Bank Company:
Here is information about getting help with your refund that is being handled by Santa Barbara Tax Products Group:
https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410
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