You only option is to call the IRS at 1-800-829-1040 and see if they will delete the bank account information for you, if that is how you asked for the refund to be sent to you and ask them to mail you a paper check. Once your tax return has been accepted by the IRS TurboTax does not have any control of where or how the funds for your refund are sent. Please see this TurboTax FAQ for more information.
Here are some tips when contacting the IRS:
- First choose your language.
- Then do not choose the first choice regarding REFUND, or it will send you to an automated phone line.
- Instead, press 2 for personal income tax questions.
- Then press 1 for form, tax history, or payment.
- Then press 3 for all other questions.
- Then press 2 for all other questions to be transferred to an agent
If you need to inquire about a state refund please contact your state Department of Revenue.
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