For over 99% of people approved for the Refund Advance, you'll get email to set up your account, typically within 1 hour of the IRS accepting your e-filed tax return.
From this email you have to go online and set up the account. Then within 48hrs of setting up the account, the funds are deposited on the card.
You should receive an email with instructions on how to create your online account. If you can’t find it, check your junk mail folder. The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com. If you cannot locate it after checking your junk mail folder, or are having trouble creating an account, or logging into your Turbo Prepaid Card online account, call us toll-free at (888) 285-4169.
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