You may not have been offered the Refund Advance if any of the following situations applies:
- Your physical address is located outside of the United States or is in a U.S. territory, is a PO box, or is located in a prison.
- Your physical address or the tax returns you are filing is in Illinois, North Carolina, or Vermont.
- You are less than 18 years old.
- The tax return is on behalf of a deceased person.
- You are filing certain IRS forms.
- Your expected federal refund amount is less than $500.
- You are using any of our tax products where a professional is completing your taxes.
- You are not approved by Green Dot Bank to receive a Turbo Visa Debit Card
For additional information about the Refund Advance Application process, please see the below TurboTax FAQ:
https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557
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