If the emails that you've received came from TurboTax@Intuit.com then they are legitimate. https://ttlc.intuit.com/community/rejections/help/what-is-rej002-internal-reject/00/25534 If they did not come from that email address please call customer service at 888-777-3066 to verify that the email you received was not a phishing/scam.
If you problem is concerning issues with importing your W-2s, please see this FAQ: https://ttlc.intuit.com/community/entering-importing/help/how-can-i-fix-my-w-2-import-issue/00/27532
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