Is your computer adequate ? Is your OS up to date ? Did you purchase/download the correct version ? mac/win ?
Here are the system requirements to install Turbo Tax for Windows…..
https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...
Here are the system requirements to install Turbo Tax for MAC…..
https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...
