Whatever the reason for the reject, If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
How do I print and mail my return in TurboTax Online?
Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.
