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Opening Application
My MacBook won't open the Turbo Tax 2019 App I just purchased because Apple can't check it for malicious software. It is saying that the software needs to be updated and to contact the developer for more information. Help!
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Get your taxes done using TurboTax
Please try to Remove and reinstall TurboTax for Mac.
Please see the TurboTax FAQ's below for further assistance:
- Troubleshoot TurboTax for Mac download issues
- Minimum system requirements for TurboTax Mac software.
- TurboTax for Mac won't open when installed
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Get your taxes done using TurboTax
I deleted the app and reinstalled and got the same message.
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Get your taxes done using TurboTax
Please call TurboTax and speak with an agent. TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used. So that we can direct your call to the best person/department to help you:
- Click on this link: Contact Us
- Select your TurboTax platform.
- Ask your question / state your problem. Do NOT use the word "refund' or you will get a phone number for tax refunds.
- Click Submit.
- On the next screen, choose the Call option and follow the instructions. You will be given the approximate wait time.
You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.
"Irene2805 Employee Tax Expert"
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Get your taxes done using TurboTax
When I hit the "Contact Us" button, I got a screen that said the address wasn't valid.
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Get your taxes done using TurboTax
Please use the following link to contact support.
What is the TurboTax phone number? - Community
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Get your taxes done using TurboTax
After talking to an expert and trying a few things, it still didn't resolve the issue.