This is a user community forum. Nothing account-specific can be handled here. You can phone TurboTax Support and plead your best case. If you bought desktop software (CD/download), it has a 60-day moneyback satisfaction guarantee. If it's Online TurboTax, then as Critter-3 mentioned above, they don't commonly provide a refund for Online TurboTax, but it doesn't hurt to try. Tell them what problems you encountered, and maybe you can convince them.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
