@yejing1991 wrote:
Hi,
I was charged a state e-file fee but they told me I cannot go e-file. Can I get refund since I finally chose to mail.
Thanks!
You will need to contact TurboTax support to get the e-file fee removed from your account. Use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
