Get your taxes done using TurboTax

Unfortunately, no one on this forum has access to your tax return.

You should have received an email with the basis for your rejection. Check spam/junk folders too.

The most common reason tax returns are rejected for e-file is that the 2017 AGI does not match the IRS records.

If you need your 2017 AGI here is where to find on each type of tax return:

Form 1040 – Line 37

Form 1040A – Line 21 

Form 1040EZ – Line 4

Form 1040NR – Line 36

Form 1040X – Line 1, Column A

If you prepared in TurboTax Online, here is how to access your prior return:

1.       Make sure you’re signed in to your TurboTax account.

2.       Select Tax Home from the left menu.

3.       Scroll down to Your tax returns & documents and select 2017.

4.       Select View adjusted gross Income (AGI)

If you prepared your tax return in TurboTax CD/Download, it should be saved on your computer.

If you prepared your tax return through other software, you can request a transcript from the IRS. 

Follow this link: Get a Transcript

If you filed your tax return after October, 2018, use $0.