@lizeb wrote:
I have gone into my "File" and then to Step 1 - Revisit. I go to Premium Services and press remove. Then I get a blank screen. I don't get the rest of the scenario where I get to choose to pay with a CC.
Any ideas of another work around?
I presume you are using Online TurboTax and referring to the instructions in this FAQ:
FAQ: How do I remove Premium Services?
https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-premium-services/00/26266
Sorry, but I don't know why you are getting a blank screen when you click on "Remove." Here's how to phone TurboTax Support for assistance.
Support hours are 5AM-9PM Pacific (8AM-12AM Midnight Eastern), 7 days/week.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
