You purchased the TurboTax Premier software edition from New Egg as a download that you were supposed to install on your personal computer.
Why are you using the TurboTax online editions since you have already purchased the software?
The TurboTax desktop CD/Download editions and the TurboTax online web-based editions are completely separate programs with different price points.
Download the 2021 tax data file from the online edition and then open that file with the TurboTax software you purchased and installed on your personal computer. Do NOT use the online edition.
See this TurboTax support FAQ for saving the online tax return as a tax data file to be downloaded and used with the TurboTax desktop editions - https://ttlc.intuit.com/community/saving/help/how-do-i-save-my-turbotax-online-return-as-a-tax-data-...
