Do you have a large number of imported stock or cryptocurrency transactions? If so, please see the below TurboTax help article for assistance.
How do I file my return when I see the Transmission Trouble screen?
If that is not the issue, please try logging completely out of the TurboTax website, then clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser.
If you continue to have issues please reach out to a TurboTax representative for assistance.
What is the TurboTax phone number?
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