@Katy_S wrote:
I had to uninstall and reinstall 2019 from CD because of a corrupted system file (using the procedure described here: https://ttlc.intuit.com/community/installing/help/remove-uninstall-turbotax-for-mac/00/26050). When I got the program going again it did not ask me for the activation code again, but asked me for $$ to install the state. Do you have any idea how I can recover my earlier status?
One state program is included with the desktop software (except for Basic Edition which does not). Here's how to phone TurboTax Support:
Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
