In this public forum, we do not have access to your personal account information and are unable to address this type of issue here. It would be best to reach out to TurboTax Customer Support for assistance.
What is the TurboTax phone number?
You can also check to see which Intuit accounts are associated with your email address by following the steps in the below help article.
How many Intuit accounts do I have with TurboTax?
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