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Get your taxes done using TurboTax
@lizberianny If your direct deposit was sent back to the IRS it will actually take several weeks for them to issue and mail you a check. If you were using refund processing and having your TurboTax fees taken out of your federal refund, then your refund was sent back to the third party bank. That bank has to issue and mail you a check.
Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com
https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service
https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410