@sarahgoldstein96 You do not have to start over. And anyway if you already paid it won't let you clear and start over. Are you using the Online version or the Desktop program? You could have removed Premium services before you paid.
In the California Desktop program to remove Audit Defense and Premium Services you have to change to pay the $20 or 25 state efile fee by credit card and not by having it deducted from your federal refund. Or print and mail state for free. Go back through the File tab again and change to pay with a credit card. Then if Audit Defense is still there you can remove it.
In the Online version, If you are in California you need to remove the Premium Service first then pay with a credit card
https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-premium-services/00/26266
What is Premium Service?
What is Premium Services?
If you are in California you need to remove the Premium Service first
https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-premium-services/00/26266
