@alexjdavid5
Did the Tech folks have you try running TTX in "Compatibility Mode" for Windows 8?
Sometimes running it as-if you were using the prior OS version of Windows will work.
Rt-click on the shortcut Icon
Click on Properties
Click on the Compatibility tab
Check the box for Compatibility Mode, and select Windows 8.
(that's just a guess to try)
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IF that doesn't work, then I suspect you are experiencing an extreme case of the following loooooong post....all resulting from all of the software rewrites that TTX did to the desktop software in the past year (including the SSA section)....and they haven't ID'd that problem yet, and if they have, it will probably require full software rewrites of several sections which won't get done for months, if at all for 2021 taxes:
What is TurboTax 2021 Running Slow on PC? (intuit.com)
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Or...try installing it on a second computer you might have?
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
