Get your taxes done using TurboTax

Did  you download the .tax2021 file from Online to finish in the Desktop program?  If you didn't you can do that without messing up your first desktop return.  That might help pin down the difference.  

 

See how to switch to the Desktop program,
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...