If you are using the Online version and clearing cache/cookies, does not help, please try another browser or incognito mode. You can also directly connect to your internet versus using wi-fi. If this doesn't work, please reach out to us directly using the Help Article here. This ensures you will get to the correct department as quickly as possible.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
