@Dgb-8520 We cannot tell what software you are using. We do sometimes see people who get confused and "log on" to use online software instead of the CD/download they paid for. If you did that you will need to switch to the CD/download software.
You need to switch to the desktop software to get what you paid for. You have to download it, update it and open it up from your own hard drive to use it.
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-th...
If what you are talking about is the $25 state e-file fee, that is a standard fee when you use the CD/download--you get the software to prepare the state return but there is a fee to e-file it. You can avoid the state e-file fee if you print and mail the state.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
