IF you are using the "Online" TTX software
First step would be to return to the NC state section, and run thru all of the questions from start to finish.
In the NC Charitable Contribution Carryovers, you probably need to zero those values, then check the box to indicate that the zero's are correct. (Unless you know you contributed a HUGE amount to Charity last year that had an excess that NC wouldn't let you use on yoru 2020 NC taxes)
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then try again.....
or call Customer Support:
What is the TurboTax phone number? (intuit.com)
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
