@klwinter123 wrote:
I actually have two accounts and didn't realize I was on the wrong one until I was paying and didn't finish that return. I went back into my other account and finished the return and paid for that one not realizing that I was already charged for the other return not filed. Hope that makes since.
So you paid for two TurboTax accounts and actually only used one to file your tax return?
If that is the case then you need contact TurboTax support and speak with an agent. Use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
