TT charged my credit card before verifying ability to file return, and now won't refund

I ran into same issue described in this thread so i figured i won't be able to file with TT

 

https://ttlc.intuit.com/community/tax-credits-deductions/discussion/deductible-home-mortgage-interes...

 

Unfortunately, before verifying ability to e-file TT charged me for tax service it has not yet provided, and now wont issue refund (3 hours already spent on the phone with reps)

 

case number [phone number removed]

If TT doesn't give me refund i ll seek filing class action and will be very vocal about my experience with everyone i can reach.