Which version of TurboTax are you using?
If you are using TurboTax Online, please try logging completely out of the TurboTax website, then clear your browser's cache, delete cookies and reboot your computer. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser.
If you have already tried that and are still having issues, please reach out to TurboTax Customer Support.
What is the TurboTax phone number?
@Robin1807
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